Effective Date: April 29, 2025

At HG Enterprises India, we are committed to delivering your orders safely and on time. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment of our products.

1. Shipping Locations

We currently deliver across India through trusted logistics partners. For remote or special locations, please contact our team before placing an order to confirm delivery availability.

2. Order Processing Time

• Orders are processed within 2 to 4 business days after receiving full payment and order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Delivery timelines typically range between 5 to 10 business days, depending on your location and product availability.

• Delivery delays may occur due to unforeseen circumstances like weather conditions, strikes, or courier issues. We will keep you informed in such cases.

4. Shipping Charges

• Shipping charges may apply based on the size, weight, and destination of the order.

• Any applicable shipping fees will be communicated at the time of placing the order.

• For bulk orders, shipping costs may be discussed and finalized separately.

5. Order Tracking

• Once your order is dispatched, we will provide tracking details via email or WhatsApp wherever possible.

• You can track your order using the tracking number provided by the courier partner.

6. Inspection at Delivery

• We recommend inspecting the package upon delivery.

• If the package is visibly damaged or tampered with, please do not accept it and inform us immediately.

7. Delivery Partners

We partner with reliable courier companies and transporters to ensure safe and prompt delivery of your products.

8. Self-Pickup Option

Customers may also opt for self-pickup from our warehouse at Rewari, Haryana. Please coordinate with our team to schedule the pickup.

9. Contact for Shipping Support

If you have any questions regarding shipping, delivery status, or logistics, please contact:

HG Enterprises India
Address: Konsiwas Road, Vijay Nagar, Rewari, Haryana - 123401, India
Phone: +91 9728598505, +91 7303899440
Email: hgenterprisesindia@outlook.com | info@hgenterprisesindia.com